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Modelling the collaboration network is a useful first step because it helps us to understand who is involved in a collaboration, what they are collaborating about and whether there is any dysfunctionality in the network.
An expert in a particular field with good intentions who gives good advice will inevitably facilitate shared understanding and close the agreement gap.
You will be operating as an egoless facilitator when you design an environment that enables people to makes sense of something on their own terms even though you already have or think you have the ‘right solution’.
Facilitation is a formal role and it is unrealistic to think that you can change a conversation design informally during the conversation.
At the heart of the Systemic Collaboration methodology is the idea that nothing happens in the world without commitments and we make commitments when we talk, so conversation design and facilitation lie at the heart of the methodology.
Now that we have represented the Systemic Collaboration methodology in detail, we will be able to master practical application of the methodology without needing to remember the theory that informs the methodology.