Quiz 5 – Facilitating Learning Conversations

1. Egoless facilitators avoid the solution provider trap.

2. Cognitive workspace is mandatory and should be designed into every conversation. 

3. If you do a thorough Google search you will eventually find a model to resolve your specific representation crisis. 

4. If your best current understanding of a situation is wrong and your representation is incorrect, it will always derail productive collaboration. 

5. Selling a solution to a confused person whose learning about the situation is insignificant, is high risk and very often futile.

6. An unintelligent conversation “in the air” can become intelligent by resolving the representation crisis.

7. The Conversation Design Methodology works equally well for formal and informal facilitation.

8. Resolving representation crises requires clear thinking made visual.